Thursday, August 30, 2007

Fall Fragrances!

We're putting the finishing touches on our fall line and thought you might like a peek at the fragrances we will be introducing.

Enchanted Fig
- Gorgeous and exotic golden figs blended with rich Arabian Frankincense and surrounded by green floral notes of jasmine and rose highlighted by sweet peach and musk

Naughty Scarecrow
- Fall leaves and crisp autumn air resplendent with wild violets balanced by just a touch of rustic pine

Autumn Rum Cake - scrumptious dashes of sugar and spice, juicy orange peel and a pinch of almond highlighted by notes of rich rum

These are all absolutely gorgeous blends! You're going to love them. Watch for our fall items rolling out on September 15th.

Thursday, August 23, 2007

New Lotions

Our new Virginia Collection lotions are now available! We've had so many requests for additional products based on our Virginia Collection soaps. We are pleased to offer you the first in this newly expanded line. Our Petals Hand & Body Lotion is now available in gorgeous Virginia-inspired fragrances including Blue Ridge Berry, Chesapeake, Mountain Heather, Mountain Mint, Shenandoah Rose, Valley Apple Blossom, and Virginia Dogwood. Enjoy!

Monday, August 20, 2007

Lookie here

We don't know what it is about these little guys, but we just can't resist their charm! We hope you can't either because you'll find one tucked inside every order. Enjoy!

Thursday, August 16, 2007

Shipping Questions

We've received several emails recently regarding shipping methods and thought it might be worth sharing the answers here as well.

Question: I want to order some samples only but don't really need them to ship priority mail. Is there another way to ship?

Answer: Absolutely! Shipping costs can really run up an order total quickly and we understand that. We are happy to offer First Class shipping for small orders such as soap samples. You'll see the option available as long as your total order weight is 13 ounces or less. Your order will ship well-wrapped in a bubble padded envelope. Once your order weight goes over 13 ounces though, the First Class shipping option will no longer display in your shopping cart, and you will see Priority Mail as your only postal choice.

Question: Why do you use Priority Mail? Parcel Post is so much cheaper?

Answer: We use Priority Mail mainly because of the quicker delivery times. This method also has delivery confirmation which, although it is not actually a real-time tracking method, it does provide a shipping and delivery record should it become necessary to track down a parcel. It's one of the fastest, most economical ways to get your products to you as quickly as possible. Bath products don't like traveling on hot delivery trucks any longer than necessary. And if you're like us when we order something online, we want it yesterday.

Question: How do you figure shipping?

Answer: The shipping for your order is based on the total weight of your package. This includes the box and packaging material necessary to wrap your items securely. Nobody wants a box of damaged goodies. The shopping cart does a pretty accurate job with determining your shipping costs and options. Unfortunately, because bath products tend to be heavy, it is not unusual to have the shipping cost fall in the $7-10 range. That's why we are happy to offer you several options for shipping including free UPS ground shipping for orders of $100 or more. If the cart ever overestimates your shipping by $1 or more we will refund you the difference. If it underestimates the cost, consider that a gift from us. ;)

Thanks for the questions and comments!

Tuesday, August 14, 2007

The Beginning of the End

the end of summer that is. Ahh summer, we barely knew ye! The summer months have sped by for us, and here we are already planning for fall and the holidays. We thought maybe we would try to hang onto summer just a little bit longer by offering some special deals during the final days of August.

So here is Special #1:

Receive a FREE 8.5 oz Petals Hand & Body Lotion in the fragrance of your choice with your $50 order.

No code necessary. Offer opportunity will show up in your cart automatically.

More specials coming soon!

Monday, August 13, 2007

It's beginning to smell like fall...

The most delicious fragrances are wafting through the air as we put the finishing touches on our fall line... figs, frankincense, and gingerbread, spicy apple and pumpkin, warm clove and cinnamon. Now if it just wasn't so incredibly hot outside we could almost believe it was fall. Not much longer!

Thursday, August 02, 2007

We do our best but sometimes...

Do you know that feeling when things are humming along very smoothly and then BAM, something throws a kink in the works, and you're left standing with your mouth open not sure what to do? OK, maybe that's a little bit melodramatic for the situation we are trying to describe, but we've had that sort of experience for the last few days.

We have some terrific folks who work our route for the shipping carriers we use - you know the type, dependable, punctual, and now, unfortunately, ALL on vacation at the SAME time. Enter the substitutes. Gone is our reliable schedule for incoming and outgoing shipments. Packages may or may not show up or get picked up as scheduled. We may get deliveries at 8 am or 8 pm. ARRGH! We know the subs are doing their best, but this has reminded us of a couple important things: being flexible is a good thing, and always have a backup plan. And most importantly, you can never let those folks who help your business run smoothly know too often how much you appreciate them.

Have questions or comments? Drop us a line at The Dirt
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